LogoLogo
 
 

Latest News

ROSEANNA CALLS TIME ON NUISANCE CALLS

Ms Roseanna Cunningham MSP, Member of the Scottish Parliament for Perthshire South & Kinross-shire, recently attended a cross-party Parliamentary event in the Scottish Parliament about nuisance calls organised by the consumer organisation Which? to highlight concerns about nuisance calls.

 

Commenting on the information provided at the event, Ms Cunningham said:

“The research from the consumer organisation Which? provides data to back up something that I think we all knew – that the public are sick and tired of nuisance calls.

“Whether it is silent calls, cold sales calls masquerading as surveys or calls about PPI or boiler replacement, we have all had them and they are becoming a real pest.

“I get particularly frustrated at those callers who give the impression that they are in some way an arm of government whereas they are actually just trying to get a slice of government grants.

“You can register both your landline and your mobile with the telephone preference service and when filling in forms, particularly online, to be careful to tick - or not tick! – the appropriate boxes about allowing contact from third parties.

“These measures can help but we know many of these companies find ways to get around the strictures of that legislation or simply ignore the law.

“Without the broad powers over consumer legislation there is a limit on what the Scottish government can do but as well as looking at changes in legislation there has to be a change in culture on the part of businesses.

“I am really pleased, therefore, that the energy company SSE – based in my constituency – has become the first major company to sign up to all that Which?’s Calling Time campaign is calling for; they put a stop to cold calling in 2013 and have recently announced a senior director who will take responsibility for the policy.

“That is an example I want to see other companies follow."

* * * * *

 

NOTES:

1. Landlines can be registered free with the Telephone Preference Service (TPS) at http://www.tpsonline.org.uk/

2. You can register your mobile too with a free text service – just text REGISTER to 80057

3.  Which? also have an online tool for reporting nuisance calls.  It can be accessed at https://nuisance-calls-scotland.which.co.uk/

 

Roseanna Cunningham MSP, 63 Glasgow Road, Perth PH2 0PE  •  01738 620540   •   Website designed & hosted by Craig Mackay Design